Aimed at the full-service banquet provider
As an OPERA Property Management System customer, OPERA Sales & Catering Full Service is available to you by simply activating an additional licence code.

This flexible and integrated module is designed to handle any item a full-service banquet operation may require. Using intuitive and graphical screens, it is easy to learn and allows for fast and efficient execution of complex banquet bookings.

What can OPERA Sales & Catering Full Service offer you?

• Flexible booking options for multiple conference rooms and multiple events
• Fully customisable catering packages, instant menu creation and resource inventory control
• Financial tracking of both expected event revenue, margins and final consumption based on customisable revenue types
• ‘Group Rooms Control’ provides detailed group forecast information in one screen
• Advanced ‘Banquet Event Order’ for internal hotel communications and planning
• Integrated data extraction with Word Merge functionality for fully customisable offers
• Advanced reporting options, such as Catering Pace, Pick Up, Forecast, Daily Menu Cost and more

Beyond providing advanced banquet management tools, OPERA S&C Full Service also delivers powerful sales management tools. To list only a few of the tools that will be available to your sales team:

• Activity Management allows for tracking of e-mails, correspondence, contracts, appointments and more
• Outlook or Groupwise interface for synchronisation of contacts and activities
• Advanced data extraction possibilities for all Profiles types, with integrated Word Merge direct mailing options
• Campaign Management for coordination of entire campaigns within OPERA. Automatically creates sales activities and tracks resulting business
• ‘Sales Rep Dashboard’ gives an immediate overview of a sales manager’s current activities

OPERA S&C Full Service benefits from over 25 years of experience in designing software for the banqueting business. As with all our products, it has evolved based on the needs of our customers.

Scalable to handle any type of banqueting activities from small operations to large conference centres, OPERA S&C Full Service is the sound platform for a successful banquet and sales operation.

OPERA S&C Full Service is entirely integrated with OPERA Property Management System, both as a single and multi-hotel solution, and can be deployed in as little as ten days.

OPERA Sales & Catering Account Management Slim Module

The OPERA Sales & Catering Account Management is available as a slim module, providing an integrated sales management system which enables you to manage all your sales team activities in one place. Prerequisite is the OPERA Property Management System – The OPERA Sales & Catering Account Management module is available to you by simply activating an additional licence code.

With its intuitive design, OPERA S&C Account Management is easy to use and the graphical screens give even the inexperienced user access to valuable information at a glance.

Using an integrated sales management system removes the need for manual procedures, and provides the ability to deliver status reports and analytics in an instant. It provides transparency of sales targets, and allows the sales manager to focus on what is most important – selling.

Empowering your sales staff with efficient sales tools is the first step to successful sales management.

OPERA S&C Account Management is designed to offer you the basic platform to take your current sales activities to a higher level, at an affordable price.

OPERA Sales & Catering Xpress
Conference bookings made easy

As an OPERA Property Management System customer, OPERA Sales & Catering Xpress is available to you by simply activating an additional licence code.

This graphical and integrated module is designed to facilitate the management of conference rooms for hotels that focus primarily on conference room rental, rather than large catering events. It provides an immediate, easy to use solution for conference room bookings, in addition to several sales management tools.

What can OPERA Sales & Catering Xpress offer you?

• ‘Function Diary’ giving access to immediate overview of conference room availability
• Ability to book ‘Events’ for each conference room, including restaurant areas for breaks and meals
• Basic ‘Banquet Event Order’ for internal hotel communications and planning
• Ability to associate ‘Events’ to existing group bookings
• ‘Group Rooms Control’ provides detailed group forecast information in one screen

Beyond providing conference room booking facilities, OPERA S&C Xpress also comes with powerful sales management tools. To list only a few of the tools that will be available to your sales team:

• Activity Management allows for tracking of e-mails, correspondence, contracts, appointments and more
• Outlook or Groupwise interface for synchronisation of contacts and activities
• Advanced data extraction possibilities for all Profiles types, with integrated Word Merge direct mailing options
• Campaign Management for coordination of entire campaigns within OPERA. Automatically creates sales activities and tracks resulting business
• ‘Sales Rep Dashboard’ gives an immediate overview of a sales manager’s current activities

Doing away with manual paperwork and lost food orders are two of the clear benefits provided by OPERA S&C Xpress. Additional sales opportunities are also incorporated. Implementing a system to manage your conference rooms lays the foundations for regarding your conference rooms as a real source of revenue – one that is easily can be tracked, marketed and is profitable.
OPERA S&C Xpress is entirely integrated in OPERA Property Management System and can be deployed in five days.

OPERA Sales & Catering Signage Interface
Digital Signage managed through one system

As an OPERA Sales & Catering customer, the Signage Interface is available to you by simply activating an additional licence code.

This interface allows you to automatically control all your digital conference signage from within OPERA Sales & Catering, creating a streamlined and efficient approach to you digital displays.

Which data can be displayed by the OPERA Sales & Catering Signage Interface?

• Business block name
• Conference room name
• Event name
• Start and end time of the event
• Door card name

The OPERA Sales & Catering Signage Interface is a straight forward export file interface. MICROS-Fidelio offers any signage vendor the opportunity to connect to this interface without any additional interface certification fee.

The main global signage vendors already have a completed interface with OPERA Sales & Catering, and will be able to provide you with an instant offer for deployment.
If you would like further information on the signage vendors that already have a certified interface, we are happy to direct you to any of our esteemed partners.

Benefits at a glance:

- Stand alone or fully integrated with OPERA PMS
- Encourages proactiveness and better customer service
- Frees the sales team from being chained to the computer system
- Easy online availability for transient and group rooms
- All the bells and whistles to make sales and event management effortless
- Superior Catering and Banquet Event Order tools